4 month 1 Early Wednesday morning , A number of netizens reported that Didi's trip broke down , When some users call for a car, the system prompts that there is an unpaid order , You need to pay before you can continue to call , And when the user clicks pay , The system shows that the order details have not been obtained .
“ I waited half an hour for the last five minutes , This time, there is an order that has not been paid ”“ Say I have unpaid orders , But there is no , And cannot query , Customer service couldn't get through ”“ Catching a taxi in the morning always shows that there are orders not paid , I've tried many times, but there are still problems .”…… On twitter , Many netizens reported that they had similar problems .
Regarding this , Didi customer service responded that it received some of the above-mentioned consultation , And explain that it's because of the system upgrade .
source Beijing daily client | The reporter Sun qiru
edit ： Wang Wenmiao
The process editor Wu yue