What about wechat when the "reminder" mobile phone is lost? Please keep the latest official guide
Yu Fanghua 2021-02-23 05:39:29

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide


The loss of mobile phones is probably one of the most worrying security issues in the Internet age . Because once lost , We're likely to have a chat record 、 The danger of bank account information being spied and stolen . Wechat, as one of the most commonly used social software , The security problem when the mobile phone is lost is also very worthy of our attention .

● Don't panic if you lose your cell phone , There are ways to deal with it calmly ●

I believe that many people's first reaction after losing their mobile phone is —— Report the loss of mobile phone number . you 're right , We need to get in touch with the carrier as soon as possible ( Such as China Mobile ) Report loss or make up card , This means that strangers who get our mobile phone will not be able to use the mobile phone verification code to modify the micro signal 、 Stealing property bound to mobile phones, etc .

However, you need to pay attention to , In this case, it is still possible for bad people to bypass the SMS verification step to get on your wechat . In order to prevent the bad guys from stealing wechat privacy 、 Swindle or swipe wechat payment funds , Wechat security team suggests that we adopt the safest method —— Freeze account . Let's get familiar with the latest operation process !

● Two steps to freeze wechat accounts ●

We can go to the wechat Security Center website (https://weixin110.qq.com) Or find the account freezing function at the bottom of wechat login page , The next step is just to complete 2 We can successfully freeze wechat in three steps .

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide


The above figure shows the process of freezing accounts

1. Enter the wechat account to be frozen , You can choose to input the micro signal or the mobile phone number bound with it 、QQ Number 、Email.

2. Authentication , Methods include :QQ Number 、 cell-phone number 、 Bank card 、 Face freezing ( At present, only iOS The client supports this mode )、 Manual customer service complaints .

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide


You can click on the big picture to see

Except for the self-help freeze , We can also turn to our friends for help , Friends can “ I -- Set up -- Account number -- Help friends freeze wechat ” Enter the function ( At present, only iOS The client supports this function ).

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide


You can click on the big picture to see

In the freezing process , You may encounter the following problems , Please refer to the solution here :

l The correct information has been filled in the verification process , The system says it can't freeze —— It's probably because the bad guys changed the binding , In this case, it is recommended to try to input micro signal , Or try friend assisted freezing .

l One way of verification doesn't work —— Please continue to try other verification methods , If it can't be frozen all the time , Please contact customer service in time ( appeal 、 Freeze thaw customer service call 0755-83765566).

After the wechat account is frozen successfully , We will not be able to use this account for the time being , Until the freeze is lifted . But the account information will not be deleted , Friends can still find you in wechat address book , Send you wechat message .

● How to restore the normal use of account ●

If we buy a new cell phone number or a replacement card , Want to restore the original use of micro signal , Then we need to complete account unfreezing under the condition of ensuring account security . We can go to the wechat Security Center website or from the bottom of the wechat login page 【 More options 】 Go to the wechat security center to find the function .

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide


The above figure shows the process of unfreezing the account

The thawing operation is basically the same as the above freezing steps , It is worth noting that , When unfreezing, you can only select the security verification method used when freezing , such as : If face freezing is used, only face thawing can be selected .( If unfreezing fails , Please contact customer service in time .)

In order to protect the account security , After successful thawing , Please remember to turn on “ Wechat account protection ” And remove the lost mobile phone from the list of common devices .

「 remind 」 What about wechat when you lose your mobile phone ? Please keep the latest official guide


Mobile phones and wechat have become an indispensable part of our daily life , It's not enough to know how to stop in time in an emergency . If we get into the good habit of setting mobile phone lock screen password and wechat payment password , that , Even if the mobile phone is lost , Our micro signal is still safe .
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